GoAI Privacy Policy

Release date of this edition: August 10, 2023 Effective date of this version: August 10, 2023

Overview

As the operator of GoAI products and services, the GoAI development and operation team (hereinafter referred to as "we") is well aware of the importance of personal information to you, and thank you for your trust in us. We will explain to you how GoAI collects, stores, protects, and uses your personal information through the GoAI Privacy Policy (hereinafter referred to as "this Policy"), and explain your rights, the main points of which are as follows:

1. In order for you to understand the types and uses of information we need to collect when you use our services, we will explain to you one by one in combination with specific services.
2. We will collect, store, protect, and use your personal information in accordance with the principles of legality, justice, necessity, and integrity.
3. If we need to obtain your information from a third party in order to provide you with services, we will ask the third party to explain the source of the information, and ask the third party to guarantee the legality of the information it provides; if we need to conduct personal information processing activities for business Beyond the scope of your original authorization when providing personal information to a third party, we will obtain your explicit consent.
4. You can access and manage your information or make complaints and reports through the methods described in this policy. You can read the corresponding chapters according to the following index to learn more about the specific provisions of this policy:
5. How we collect information
6. How do we use Cookie, Beacon, Proxy and other technologies
7. How do we invoke device permissions
8. How do we store and protect information
9. How we use information
10. How do we provide information externally
11. How do you realize your personal information rights
12. Statement on Third Party Responsibility
13. Application and update of this policy
14. Description of key words in this policy

GoAI team respects and protects your privacy. When you use our services, we will collect, store, use and delete your personal information in accordance with the GoAI Privacy Policy. At the same time, we will explain to you through this policy that you provide ways to review, correct, supplement, manage and protect your personal information. This policy is closely related to your use of our services. We recommend that you carefully read and understand the entire content of this policy, and make the choices you think are appropriate.

How We Collect Information

According to relevant laws and regulations and national standards, we may process your personal information according to law in the following circumstances: (1) Obtain your consent; (2) Necessary to conclude and perform a contract according to your request; (3) Necessary to fulfill statutory obligations, such as anti-money laundering, anti-terrorist financing, real-name management and other necessary information required by relevant laws and regulations; (4) Directly related to national security and national defense security; (5) It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations; (6) Directly related to criminal investigation, prosecution, trial and execution of judgments; (7) The collected personal information is disclosed by you; (8) Personal information collected from legally disclosed information, such as: legal news reports, government information disclosure and other channels; (9) Necessary for maintaining the safe and stable operation of the provided services, such as: discovering and handling product or service failures; (10) Other circumstances stipulated by laws and regulations. It should be noted that when the processing of your personal information falls under the aforementioned items (2) to (10), we may not need to obtain your consent in accordance with the requirements of applicable laws and regulations. During your use of GoAI services, we need to collect your necessary information in the following situations to provide you with services, improve service quality, and comply with national laws, regulations and regulatory requirements:

1. In order to help you register, log in to GoAI and fulfill your real-name management obligations, we may require you to provide your mobile phone number and set a password. At the same time, we may collect the avatar and nickname you provide and generate a user ID to help you complete the registration. If you use a third-party account to log in and use GoAI, with your consent, we will obtain information necessary for registration such as your avatar, nickname, and registered mobile phone number on the third-party platform (the scope of information notified on the authorization interface of the third-party platform is standard), allowing you to log in and use GoAI directly.
2. In order to ensure the safe and stable operation of software and services, prevent viruses, Trojan horse programs or other malicious programs and websites, and to fulfill statutory obligations such as anti-telecommunication network fraud, we need to record your unchangeable/changeable unique device identification code, Basic device information, network information, location and other service-related log information.
3. You can send content and generate content (such as text, pictures, files, etc.) on GoAI. We need to collect what you send as well as AI-generated content. In addition, in accordance with laws, regulations and regulatory requirements, we have the right to review and supervise the content and usage behavior you post on GoAI.
4. When you share or copy information on GoAI APP, GoAI APP needs to access your clipboard locally on the client side, read the text, links and other content information contained in it, so as to realize functions or services such as fast insertion of content . In addition, under the premise that you enable storage or photo album permissions (subject to the mobile operating system you are using), we may also need to read your mobile photo album locally on the client side so that you can choose to upload or download videos and pictures. GoAI APP will only upload the content information such as the aforementioned text, link, video and picture to our server if you explicitly choose to use it.
5. We may also collect other information that you provide, form or retain when using our products and/or services. For example, the search keyword information you enter when using the GoAI search function, the information you submit when you participate in other product operation activities, as well as log information, service records, browsing records, etc. You have the right to choose not to provide the aforementioned information, but this will result in your being unable to use specific services or functions, or failing to achieve the expected effects of related services.
6. Please understand that the services we provide to you are constantly updated and developed. Based on the purpose of the service, we may need to collect other information from you, or if the aforementioned service update leads to important changes in the processing of your personal information, and through the page We will explain to you the scope, purpose and method of information collection by means of reminders, interaction processes, agreements, etc., and obtain your authorization and consent. We will use, store and protect your information in accordance with this Policy and the corresponding service agreement; if you choose not to provide the aforementioned information, you may not be able to use one or some of the services, but this will not affect your use of other services we provide.

How do we use Cookie, Beacon, Proxy and other technologies

1. In order to provide you with an easier access experience, when you visit our website or use the services provided by GoAI, we may identify you through small data files, which can save you the steps of repeatedly entering registration information , or to help judge your account security status. These data files may be Cookies, FlashCookies, other local storage provided by your browser or associated applications (hereinafter referred to as "Cookies"). Please understand that some of our services can only be realized by using cookies. If your browser or browser add-on services allow, you can modify the acceptance of cookies or reject related cookies. The "Help" section in the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to turn off cookies altogether. In addition, you can deactivate or delete Flash cookies and similar data used by browser add-ons by changing the settings of the browser add-on or by visiting the provider's website. However, this action may affect your safe access to our website and use of related services in some cases.
2. Our website may also contain some electronic images (hereinafter referred to as "web Beacon"). The use of web Beacon can help the website calculate the users who browse the webpage or access certain cookies. We will collect information about your web browsing activities through the web Beacon ( The address of the page you visited, the location of the referenced page you visited previously, your browsing environment and display settings).
3. If you use services provided by a third party other than us through our website or App, we may use a dedicated network protocol and Proxy Technology (hereinafter referred to as "Proxy Technology"). Using Proxy technology can help you identify the high-risk sites we know, reduce the risks of phishing and account leakage caused by them, and at the same time, it is more conducive to protecting the common rights and interests of you and third parties, and preventing criminals from tampering with you and your wishes. Normal service content between accessed third parties, including: advertisement injection and illegal content tampering caused by insecure routers and illegal base stations. During this process, we may also obtain and save your device's IP address, hardware ID, and the location of the pages you visit.

How do we invoke device permissions

In order to provide you with services and help you publish and store content (including but not limited to web pages, text, pictures, charts, etc.) through GoAI App, GoAI App may need to apply to you for the following permissions within the necessary scope. Please rest assured that GoAI App will not enable these permissions by default, and will only request you to authorize the corresponding permissions in scenarios where specific functions or services need to be implemented, and only when you actively confirm that it is enabled, GoAI App may pass these permissions. Permission to collect your information. It should be noted that the fact that GoAI App obtains a specific permission does not mean that GoAI App will necessarily collect your relevant information; even if you have confirmed to open the permission to GoAI App, GoAI App will only use it within the legal, legitimate and necessary scope. collect your relevant information.

1. Read and write storage permission: When you need to read and store pictures and other attachments, GoAI App will apply for this permission from you to help you read and store the content you need. GoAI App promises to only read or cache necessary information. If you choose not to enable this permission, you will not be able to use specific functions related to this permission, but it will not affect your use of other services provided by GoAI App.
2. Permission to read device status: When you install GoAI App, we will apply to you for this permission to read your device identification information, device status cannot be changed/changeable unique device identification code, basic device information and network information , the purpose is to determine the offline status of your device to provide services, reduce your security risks, and conduct data analysis to improve the product performance of GoAI App. If you choose not to enable this permission, you can use the services provided by GoAI App, but you may not be able to pass the security risk control verification under certain functions.
3. Camera permissions and album permissions: When you use functions such as avatar picture setting and picture uploading, you need to enable camera permissions and/or album permissions (subject to the specific functions you use), so that you can take real-time photos or pictures/ Video upload. If you choose not to enable the corresponding permissions, you will not be able to use specific functions related to real-time shooting or image/video uploading, but this will not affect your use of other services provided by the GoAI App.

How we store and protect information

1. Personal information collected and generated during use will be stored on our server. If we need to transfer your personal information overseas due to product or service updates, we will implement it in accordance with laws and regulations and the regulations of relevant regulatory authorities, and require overseas institutions to keep your personal information obtained confidential. We only keep your personal information for the period necessary for the purposes described in this policy and within the time limit stipulated by laws, regulations and regulations.
2. In order to protect your information security, after we collect your information, we will take various reasonable and necessary measures to protect your information. For example, in the technical development environment, we only use de-identified information for statistical analysis; we will store de-identified information separately from information that can be used to recover and identify individuals, so as to ensure Individuals are not re-identified in subsequent processing.
3. We promise that we will make information security protection reach the industry-leading security level. In order to protect your information security, we are committed to using various security technologies and supporting management systems to minimize the risk of your information being leaked, lost, damaged, misused, unauthorized access, unauthorized disclosure and tampering, such as through Network security layer software (SSL) for encrypted transmission, encrypted storage of information, strictly restricting access to data centers, using dedicated network channels and network agents, etc.
4. While we take strict information security measures to protect your personal information, please be sure to keep your identity elements properly. When you use GoAI, we will identify you through your identity elements. Once you disclose the aforementioned information, you may suffer losses and may have adverse effects on you. If you find that your identity elements may or have been leaked, please contact us immediately so that we can take corresponding measures in time to avoid or reduce related losses.
5. After you terminate your use of GoAI, we will stop collecting and using your personal information, unless otherwise stipulated by laws, regulations or regulatory authorities. If we stop operations, we will stop collecting and using your personal information in a timely manner, notify you of the notification of the cessation of operations by delivery or announcement one by one, and delete or anonymize your personal information held .

How we use information

In order to comply with national laws and regulations and relevant regulatory requirements, provide you with services and improve service quality, or protect your account security, we will only use your information in the following situations. Unless otherwise stipulated by laws and regulations, when we want to use your information for other purposes not specified in this clause, we will confirm the agreement again in accordance with the requirements of laws, regulations and national standards, and confirm actions in specific scenarios. With your consent.

1. To achieve the purposes described in "How We Collect Information" and "How We Call Device Permissions" in this policy.
2. In order to provide services suitable for you, provide functions such as service status notifications, and continuously maintain and improve these functions, analyze, process or otherwise process your information.
3. Report to relevant departments or cooperate with investigations in accordance with laws, regulations or regulatory requirements.
4. In order to let you know about the service situation or recommend better services to you, send or remind you of service notifications, marketing activities or other commercial activities through pages, emails, web client message push, mobile phone text messages, phone calls, etc. Sexual Electronic Information. If you think that the marketing or other commercial electronic information sent to you by the aforementioned methods has disturbed you, please give feedback according to the customer service channels provided in this policy or follow the message prompts after you receive the marketing or other commercial electronic information. order.
5. In order to ensure the stability and security of the service, protect your account security, and fulfill legal obligations, we may also use your information for identity verification, security protection, prevention or prohibition of illegal activities, risk reduction and prevention of risk transmission , archiving and backup purposes.
6. According to applicable laws, we may anonymize your personal information through technical measures and other necessary measures, and use the processed data for research, statistical analysis and prediction, and provide products or services for business decisions Support, and improve our products and services (such as machine learning or model algorithm training), etc., we do not need to notify you and obtain your consent for the use of such processed data.
7. We may cooperate with partners for advertising and content promotion and entrust them to process information related to advertising coverage and effectiveness, but we will not share information that identifies you personally unless we have your permission, or We will only provide our partners with processed information that does not identify you personally, so as to help them increase the effective reach of promotional content without identifying you personally.

How we provide information externally

We promise to keep your personal information strictly confidential. Unless otherwise stipulated by laws, regulations and regulatory authorities, we only share your personal information with third parties in the following circumstances, and third parties may include our affiliates and partners. If it is necessary to share your information with a third party in order to provide services to you, we will evaluate the legality, legitimacy, and necessity of the third party's collection of information. We will require third parties to take reasonable and necessary protection measures for your information, and strictly abide by relevant laws, regulations and regulatory requirements.

1. Situations where you have obtained your separate explicit consent.
2. Sharing necessary to provide services to you. Certain products or services may be provided by third parties or jointly provided by us and third parties. Therefore, only by sharing your information can we provide the products or services you need.
3. In order to improve service efficiency, reduce service costs or improve service quality, we may need to entrust related parties or professional institutions (hereinafter collectively referred to as "trusted institutions") to assist in completing some of the services or responsibilities of the GoAI App, for example: entrusted to collect your information or analyze, process and process your information for risk control or maintenance and service improvement of services; entrust entrusted institutions to provide customer-related services (such as research, inquiries, hotline answering). To this end, we will provide your information to the entrusted organization within the necessary scope related to the service. We will require the entrusted institution to also abide by strict confidentiality obligations and take effective confidentiality measures to prohibit them from using such information for purposes without your consent, and we will be responsible for your information security.
4. If you choose to participate in the operation activities jointly carried out by us and a third party, such as sweepstakes, competitions or similar promotional activities, we may share with the third party the information generated during the activity and necessary for the completion of the activity, so that the third party can To issue prizes to you or provide services to you in a timely manner, we will clearly inform you of the personal information that needs to be provided to third parties on the event rules page or through other channels in accordance with the requirements of laws, regulations or national standards; except when announcing the list of winning events We will desensitize and display the winner's mobile phone number or account login name according to the specific event participation rules, and we will not disclose your information to the public. If public disclosure is really necessary, we will inform you of the purpose of public disclosure, the type of information to be disclosed and the sensitive information that may be involved, and obtain your explicit consent.
5. When you complain about others or are complained by others, in order to fulfill our legal obligations and protect the legitimate rights and interests of you and others, we may provide your name, valid ID number, contact information, and complaint-related content to consumer rights and interests Protection department and supervisory authority, in order to resolve complaints and disputes in a timely manner, except for those expressly prohibited by laws and regulations.
6. In order to meet the needs of internal audit, provide our audit agency with the necessary information required for audit.
7. Due to regulatory inspections or legal requests from administrative and judicial agencies, etc.

How you can exercise your personal information rights

1. We will take appropriate technical means to ensure that you can review, copy, supplement, correct and obtain your personal information. However, for security and identification (such as number appeal service) considerations or in accordance with the mandatory provisions of laws and regulations, you may not be able to modify the initial registration information and other verification information provided during registration.
2. You can delete all your chat data through the "Delete All Chat" function on the "Chat List" page. After deleting the data, we will also delete all relevant data of the chat or anonymize it. However, if the relevant personal information is in accordance with If the storage period stipulated by laws and regulations has not expired or other situations where deletion or anonymization is not suitable according to law, we will stop processing except storage and take necessary security protection measures.
3. Despite the above agreement, in accordance with relevant laws, regulations and national standards, we may not be able to respond to your request in the following situations: (1) Related to our fulfillment of obligations stipulated by laws and regulations; (2) Directly related to national security and national defense security; (3) Directly related to public security, public health, or major public interests; (4) Directly related to criminal investigation, prosecution, trial and execution of judgments; (5) There is sufficient evidence that you have subjective malice or abuse of rights; (6) Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations. .
4. When we cooperate with a third-party organization to provide you with services, the third-party organization will inform you of the relevant information of the personal information processor in accordance with its published privacy policy or other terms signed with you (if any), and follow the applicable requirements Strictly protect your information and inform you how to exercise your personal information rights. Please read the relevant policies and terms carefully; if in doubt, you can consult the third-party organization according to the services you use.
5. If you have any questions about the above information processing and protection clauses, or have any complaints or comments about the processing of your personal information, please contact us by email goai-service@hotmail.com, and we will reply you in time. In order to ensure information security, we need to verify your identity and credentials before responding to your above request. We have established a customer complaint management mechanism, including a tracking process. After the verification is passed, a reply will be made within five working days. In special circumstances, the reply will be made within no more than fifteen working days or within the time limit stipulated by laws and regulations.

Statement on Third Party Liability

1. Please note that the third-party website operators you visit and the third-party services you access through GoAI may have their own privacy policies; when you view the web pages created by the third party or use the applications developed by the third party, these Third parties may place their own cookies or web beacons, which are not under our control and their use is not governed by this policy. We will strive to require these entities to take protective measures for your personal information, and we recommend that you contact them for details about their privacy policies. If you find that the webpages created by these third parties or the applications developed by third parties are risky, you are advised to terminate the relevant operations to protect your legitimate rights and interests.
2. In addition, some GoAI services need to be provided to you by us and third parties (for example: content sharing function). To this end, GoAI App will embed a third-party software tool development kit (hereinafter referred to as "SDK") or other similar applications. GoAI App will conduct strict security testing on the SDK or other similar applications, and require third parties to take strict data protection measures to effectively protect your legitimate rights and interests.

Application and update of this policy

1. This policy applies to GoAI services, except if the related products and services carried have independent privacy policies or special agreements in the corresponding user service agreements.
2. When the following major changes occur, we will update this policy in due course: (1) Changes in our basic situation, for example: owner changes caused by mergers, acquisitions, and reorganizations; (2) The scope, purpose, rules, and methods of collecting, storing, and using personal information change; (3) The object, scope, purpose, and method of providing personal information to the outside world change; (4) Changes in the way you access and manage personal information; (5) Changes in data security capabilities and information security risks; (6) Changes in channels and mechanisms for user inquiries and complaints, as well as external dispute resolution agencies and contact methods; (7) Other changes that may have a significant impact on your personal information rights.
3. Due to our large number of users, if this policy is updated, we will notify you through App notifications, pop-up prompts, short messages or announcements on the official website. The updated content will take effect on the date specified in the aforementioned notification. In order for you to receive notifications in a timely manner, it is recommended that you notify us in time when your contact information is updated.

Description of key words in this policy

1. Explanation of key concepts: (1) Changeable unique device identification code: refers to the unique device identification code that users can reset, change or turn off tracking, such as Android ID, OAID, SSID, and BSSID. (2) Unchangeable unique device identification code: refers to a hardware identifier that does not change due to device restoration to factory settings, safe application uninstallation, or user operations, such as IMEI, IMSI, MAC address, device serial number, hardware serial number (such as sensor hardware serial number), SIM card serial number, ICCID. (3) Basic device information: Information related to the device model, usually used for functions such as function adaptation and stability, such as system settings, system properties, device model, device brand, device screen density, and operating system. (4) Network information: such as IP address, network type, operator information, WiFi status, WiFi parameters, and WiFi list.
2. The "identity elements" in this policy refer to: the information elements used by GoAI to identify you, including but not limited to your user ID, mobile phone number, password and other information.